Without limiting foregoing, and for the sake of clarity, this policy applies to the following websites: st-hubert.com, order.st-hubert.com, lelarge.ca, suwong.ca, atable.ca and foreverchef. com.
“Cookies” means small files sent to your browser from a web server and stored in your computer.
“Information of a Non-Personal Nature” means any non-confidential, non-proprietary and non-personal information derived from your use of this Website or any Platform that we make available to you, such as your Internet browser, domain name and referrer link.
“Personal Information” means personally identifiable information including, without limitation, your name, date of birth, street address, telephone number, personal e-mail address, credit card information and food preferences.
“Platform(s)” means, other than this Website, any software program, software interface or other technology made available to you by the RECIPE Group or by third parties it has retained including, without limitation, St-Hubert’s mobile application or St-Hubert’s WiFi service.
Information of a Non-Personal Nature
As a general policy, with the exception of IP addresses, no Personal Information is automatically collected by the RECIPE Group from users of this Website or any Platform. The RECIPE Group may gather and analyse IP addresses and certain Information of a Non-Personal Nature regarding usage of this Website or any Platform. Such data is used in an aggregate form to assist the RECIPE Group in determining general usage patterns and to administer, diagnose problems with, and fine tune the layout of this Website and Platform(s). We may share non-personal, summary, or aggregate customer data with partners and other third parties at our discretion.
Collection of Personal Information
All Personal Information that is collected by the RECIPE Group (and third parties retained by St-Hubert and/or RECIPE to perform business activities on its behalf) is collected voluntarily and knowingly in the context of your visit to St-Hubert or through your interactions with this Website or any Platform made available to you.
More specifically, in connection with such interactions with the St-Hubert banner, you may be asked to provide your name, date of birth, e-mail address, mailing address, telephone number, credit card information, food preferences as well as certain other Personal Information that may be necessary for the RECIPE Group to perform a business activity from time to time.
The RECIPE Group (and third parties retained by St-Hubert and/or RECIPE) may collect the types of Personal Information described above notably in the following circumstances:
A large portion of the Personal Information that is collected through your interactions with the St-Hubert banner is, in fact, collected by third parties retained by St-Hubert and/or RECIPE to assist in the performance of some of its business activities. Notably, but without limitation, the RECIPE Group uses third parties that offer products or services that provide assistance in performing the following business activities: customer relationship management (CRM), complaint management, eCommerce, online surveys, online forms management, restaurant bookings, WiFi portal, donations and point-of-sale equipment.
We may also collaborate with third parties who gather Personal Information or Information of a Non-Personal Nature in the following manners:
Use and Disclosure of Personal Information
The RECIPE Group may process your Personal Information to create your own user account, to contact you by e-mail or otherwise, to process an online or phone order, to manage a restaurant booking, to manage your use of the Website or any other Platform, to respond to a communication received from you, to better understand you and how we can improve your experience with us, our products and services notably through survey results, or for other purposes that may be disclosed to you from time to time including, as an example only, to manage any contest/promotion or manage any donation that you might make to the St-Hubert Foundation. We may also match your Personal Information that you provide to us with other information contained in the RECIPE Group’s databases. Your Personal Information may also be used by the RECIPE Group to contact you regarding other products or services which may be of interest to you (including those that we may offer jointly with other companies).The RECIPE Group may process your Personal Information to create your own user account, to contact you by e-mail or otherwise, to process an online or phone order, to manage a restaurant booking, to manage your use of this Website or any other Platform, to respond to a communication received from you, to better understand you and how we can improve your experience with us, our products and services notably through survey results, or for other purposes that may be disclosed to you from time to time including, as an example only, to manage any contest/promotion or manage any donation that you might make to the St-Hubert Foundation. We may also match your Personal Information that you provide to us with other information contained in the RECIPE Group’s databases. Your Personal Information may also be used by the RECIPE Group to contact you regarding other products or services which may be of interest to you (including those that we may offer jointly with other companies).
We will not give, sell, rent, or loan any of your Personal Information to any third party outside of the RECIPE Group (with the exception of third parties performing functions on our behalf who have an obligation to keep your information completely confidential or a third party who buys our business) unless you have authorized us to do so.
The RECIPE Group reserves the right to process Personal Information where required to comply with applicable laws or lawful government requests or, in the RECIPE Group’s reasonable opinion, to operate this Website or any Platform properly and securely, or to protect the RECIPE Group or users of this Website or any Platform.
Your Personal Information may be stored on servers hosted in the United States or otherwise outside of Canada, for example by a third-party service provider, and such personal information may be subject to disclosure in accordance with applicable laws in such jurisdictions. The RECIPE Group takes all measures reasonably necessary to ensure that any Personal Information transferred outside of Canada is treated securely and in accordance with the data protection laws applicable in the jurisdiction in which the information is processed. Note however that these laws may not provide the same level of protection as Canadian privacy laws.
Security of Personal Information
The RECIPE Group has implemented and applies reasonable administrative, technical and physical measures aiming to protect the Personal Information in its custody and control against unauthorized access, use, modification and disclosure.
The RECIPE Group has personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
The RECIPE Group also take special measures to assess the potential risks associated with the disclosure of your Personal Information. In the event of a security breach, i.e. if your personal information is lost, disclosed without your authorization or becomes accessible to an unauthorized person, we will inform you of such a breach if it involves a real risk of significant harm. For example, a real risk of significant harm includes bodily harm, humiliation, loss of professional opportunity, financial loss or identity theft. If the breach creates a real risk of significant harm, we will notify you directly as soon as possible. If we cannot notify you directly, we will notify you of the breach through public communication. We will provide you with the information you need to understand the importance of the security breach and take the necessary steps to reduce the risk of harm that may result therefrom. We will also report the security breach to government authorities and any other organization that we believe may reduce the risk of harm that may result from this breach. We keep a record of all security breaches. Following a security breach, the RECIPE Group investigates its causes and reviews the protective measures in place to prevent future breaches.
A Note to Parents
The RECIPE Group is very sensitive to privacy issues and is committed to protecting the online privacy of children and making the Internet safe for our users. As a result, no Personal Information should be submitted to or posted on this site by children under the age of 18 without their parent’s or guardian’s permission. In addition, if a user younger than 18 wishes to send us Personal Information, he or she must first give us his or her parent’s or guardian’s e-mail address so that we can obtain their permission or have the child’s parent or guardian consent on his or her behalf. No Personal Information will knowingly be accepted from a child under 18 before this permission is obtained. Be assured that the RECIPE Group will not condition a child’s participation in any website activity on the child’s disclosure of more Personal Information than is reasonably necessary to participate in that activity.
If your child has already provided us with Personal Information, you may ask to see this information for the purpose of correcting it or ask us to delete this information from our records entirely (see “Who to Contact” below.)
Who to Contact
If you have any questions or comments, please contact the Legal Policies Supervisor at St-Hubert Customer Service: firstname.lastname@example.org.